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The start of this year has been unlike any other in my business career. It began with us leaving the European Union and after just one day back at work we found ourselves in another nationwide lockdown.
I thought it best to write to our customers to keep them up to date with how Acrospire are affected by current events.
As of yesterday, we’ve moved our office based staff to a bubble based shift system. We’ve removed any contact from our office staff to our manufacturing and warehousing team. This removes any risk of transmission within the business and should ensure that we’re able to continue with production as normal.
We’re fortunate to inhabit a large manufacturing facitlity. This allows our production team to easily remains socially distanced from one another.
We spent the second half of last year building up our stocks of lanterns and component parts in preperation for Brexit. We’re confident that this stockpile will see us through any disruption that the next few months brings. Of course, we’ll continue to update all of our customers with any changes to this situation.
Whilst the start of this year might be extremely challenging, I’m confident that there are better days ahead. With Covid vaccines now being approved it does seem like there is light at the end of the tunnel. Until life returns to normal, we’ll continue to do our upmost to deliver the same levels of quality in both our products and levels of service.
Thank you all for your continued business and support.
Units 4 & 5Bear CourtRoentgen RoadBasingstokeRG24 8QT
Making customer-first problem solving our focus, we were born from a belief that the lighting industry deserves better. Specifying lighting or EV shouldn’t be complicated: everyone deserves the right product, built to last, delivered on time and with a smile by a team who love what they do.
Making customer-first problem solving our focus, we were born from a belief that the lighting industry deserves better. Specifying lighting or EV shouldn’t be complicated: everyone deserves the right product, built to last, delivered on time and with a smile by a team who love what they
At Acrospire, education is key to improving the quality of our products. We engage with our supply chain to learn about new technologies and actively participate in industry events and industry bodies, such as the ILP and the HEA. We continually list
We focus on our customers not our competition. We manufacture our products in the UK: with the exception of our solar products, our supply chain is within a 60-mile radius of our factory in Basingstoke: to maintain greater control over quality. We al
Speed of response is crucial when it comes to resolving warranty issues. If we’ve made a mistake, we own it, get to the root cause, and fix it as quickly as possible. We believe in timely communication with our customers and making the resolution pro
Test and Test Again
We believe in independent testing and certification. Our new product development is in line with ISO 9001. Many of our products hold ENEC Certification. To meet the requirements of ENEC we also send random product samples for third party safety testi
Our product design is another key factor in our ability to offer a 12-year warranty. We value engineer rather than cost cut, never compromising on quality. We stick to our processes and engage with our supply chain to ensure that every product meets
Making customer-first problem solving our focus, we were born from a belief that the lighting industry deserves better. Specifying lighting or EV shouldn’t be complicated: everyone deserves the right product, built to last, delivered on time and with
The idea for Acrospire was formed in 2012 when founder Tim envisioned a different kind of lighting manufacturer: one that would not only deliver outstanding customer experiences but also prioritise fair treatment for its employees.
We’ve come a long way
Motivated by the belief the industry wanted and needed better, Tim shared his plan to establish his own venture with Hatty, who simply couldn't let him do it alone.
The rest, as they say, is history.
Protecting local jobs and ensuring the best quality possible.
Working from a rented office by day and assembling lanterns in a garage at night, Tim and Hatty set to work.
11 Years later
Acrospire now inhabits a 14000² ft manufacturing facility in Basingstoke, Hampshire. We’re a proud partner of the Made in Britain scheme, ISO9001 certified and a member of all relevant lighting industry trade bodies.
Along with great relationships with our customers and a great team! We've attracted some of the most experienced members of the lighting industry, all by following one golden rule.
A simple ethos
That runs through all that we do. Customers who have made the switch to Acrospire have found working with us to be a breath of fresh air.